Job Information
Vontier Order Implementation Coordinator in Auckland, New Zealand
Join us and contribute to our success and innovation as an Order Implementation Coordinator!
As an Order Implementation Coordinator, you will manage the implementation of incoming orders, demonstrating value to customers throughout the process. You will maintain high standards and ensure timely communication with cross-functional teams.
Responsibilities and Duties:
Platform Setup and Configuration: Primary ownership for TN and Partner software platform setup and configuration.
User and Vehicle Management: Create and configure platform users and vehicles.
Administration: Administer hardware, software, and configuration tools.
Order Implementation: Execute tasks to support the successful implementation of orders aligned with installation requirements.
Order Processing: Process incoming orders with a high degree of accuracy.
Documentation Management: Use, create, and manage required documentation and maintain customer records.
Team Collaboration: Work closely with different teams (internal and external) and build strong relationships.
Customer Needs Understanding: Understand customer needs and requirements set out by Pre-Sales Engineering/Sales, ensuring desired outcomes.
Value Delivery: Ensure customer requirements are met and deliver value to customer solutions.
• Experience in working with SAP would be an advantage.
• Passionate in customer service and relationship building.
• Experience providing hardware, software, and services
• Proven success in collaborating with cross-functional teams.
• Willingness to take ownership, be held accountable, and achieve a good outcome for all stakeholders.
• Able to work with a diverse array of people, challenging in a non-confrontational way and building successful working relationships.
• Working knowledge of GPS & fleet management technology is a bonus but not necessary
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Teletrac Navman is a software-as-a-service (SaaS) provider leveraging location-based technology that empowers people managing mobile assets to move their business forward with certainty. It tracks and manages more than 500,000 vehicles and assets for more than 40,000 companies around the world. With headquarters in Orange County, CA, we have an international presence with additional offices in the United States, United Kingdom, ANZ and Mexico. Check our website at www.teletracnavman.com.
Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our six operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, Hennessy Industries, and DRB Systems—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial feeling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and sustainability worldwide.
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-833-399-0822 or e-mail applyassistance@vontier.com to request accommodation.